Privacy policy
Privacy notice
Hankin Construction & Joinery Ltd is the controller responsible for your personal data. We collect and process your personal data when you [provide the information requested on this form OR sign up for a newsletter OR enter a competition OR request more information about or purchase a product or service OR donate money to us.
Our website privacy policy contains more detailed information about our data processing (including about data security, data retention and lawful processing bases) and you should read that in conjunction with this privacy notice. See in below section. Alternatively you can ask us to send you a hard copy by contacting the Hankin Construction & Joinery Ltd team and we will be happy to send you a paper copy.
We only collect the personal data about you requested on this form and that you otherwise provide to us OR We may collect, use, store and transfer different kinds of personal data about you as well as the information on this form. This data may include identity data, contact data, financial data, transaction data, technical data, profile data, usage data and marketing and communications data. The categories of data and how we collect these are explained in our website privacy policy.
We will only use your personal data for the purpose for which we collected it, which includes [to register you as a new customer][, to process and deliver your order][, to manage your relationship with us][, to enable you to participate in a prize draw, competition or complete a survey][, to improve our website, products or services][, marketing or customer relationships][, to recommend products or services which may be of interest to you].
We may share your personal data within the Hankin Construction & Joinery Ltd group or with external third parties such as our suppliers] and we may transfer, store and process your personal data outside the UK. More detail can be found in our website privacy policy including details of our group companies.
For details of your rights under data protection laws, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk), please see our website privacy policy.
If you have any questions about this privacy notice or our data protection practices, our contact details are:
Hankin Construction & Joinery Ltd
8-10 Queens Street
Seaton
Devon
EX12 2NY.
Tel: 0777-162-8347
Email: hankinltd@outlook.com
Website Cookie Policy
Website Cookie Policy
Below is our cookie policy usage on this website.
By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.
Any changes to this policy will be posted here.
We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.
Further details about managing cookies on all types of devices can be found here: www.aboutcookies.org.
Cookies Introduction
Our website uses several cookies. A cookie is a small file of letters and numbers that we put on your device. These cookies allow us to distinguish you from other visitors of our website which helps us to provide the best user experience when browsing our site, and also allows us to improve our site.
Our site uses the following types of cookie:
Analytics Cookies
Analytics cookies allow us to report on the number of people visiting our website, what pages they visit, and how they arrived on our site. This information is collected anonymously and is only use to gather feedback in order to make improvements to our site.
We use Google Analytics for this functionality.
You can find out more about Google Analytics at the following page: https://policies.google.com/technologies/partner-sites
Functional Cookies
Functional cookies are essential to allow our website to function correctly. We use them to distinguish you from other users of our site in order to provide you with the best possible user experience and to improve security.
Marketing & Advertising Cookies
We use remarketing cookies via Google to serve more relevant adverts on third-party sites to users that have visited our site in the past.
You can opt out of remarketing by setting your ad preferences with Google at the following page: https://www.google.com/ads/preferences https://privacy.microsoft.com/en-gb/privacystatement
This website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse websites.
Our Cookies help:
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traffic logs to identify which pages are being used
We do not use cookies to:
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collect any personal identifiable information(without your express permission);
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collect any sensitive information (without your express permission);
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pass data to advertising networks;
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pass personally identifiable data to third parties;
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pay sales commissions.
You can learn more about all the cookies we use below.
Allowing us to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work, as you would expect.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Anonymous visitor statistics cookies
We use cookies to compile anonymous visitor statistics such as how many people have visited our website, what type of technology they are using (e.g Mac or Windows which help to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytic programs also tell us if, on an anonymous basis, how people reached this site (e.g from a search engine).
To disable Google Analytics, visit this tool https://tools.google.com/dlpage/gaoptout
Turning cookies off
Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the Internet that use cookies to serve their content.
To learn how to disable cookies on browsers please click here https://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
Website Cookie Policy
CONTENTS
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CLAUSE
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2. The data we collect about you 3
3. How is your personal data collected? 4
4. How we use your personal data 5
5. Disclosures of your personal data 8
6. International transfers 9
7. Data security 10
8. Data retention 10
9. Your legal rights 10
10. Glossary 12
Introduction
Welcome to Hankin Construction & Joinery Ltd privacy policy.
Hankin Construction & Joinery Ltd respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.
1. [IMPORTANT INFORMATION AND WHO WE ARE]
2. [THE DATA WE COLLECT ABOUT YOU]
3. [HOW IS YOUR PERSONAL DATA COLLECTED?]
4. [HOW WE USE YOUR PERSONAL DATA]
5. [DISCLOSURES OF YOUR PERSONAL DATA]
6. [INTERNATIONAL TRANSFERS]
7. [DATA SECURITY]
8. [DATA RETENTION]
9. [YOUR LEGAL RIGHTS]
10. [GLOSSARY]
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Important information and who we are
Purpose of this privacy policy
This privacy policy aims to give you information on how Hankin Construction & Joinery Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you [sign up to our newsletter OR purchase a product or service OR take part in a competition.This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
Hankin Construction & Joinery Ltd is the controller and responsible for your personal data (collectively referred to as Hankin Construction & Joinery Ltd"we", "us" or "our" in this privacy policy).
We have appointed a [data protection officer (DPO) OR data privacy manager] who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise [your legal rights], please contact the [DPO OR data privacy manager] using the details set out below.
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our [DPO OR data privacy manager] in the following ways:
Full name of legal entity: Hankin Construction & Joinery Ltd - Email address: hankinltd@outlook.com
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. [This version was last updated on [14/12/2023].
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
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The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
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Identity Data includes [first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender].
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Contact Data includes [billing address, delivery address, email address and telephone numbers].
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Financial Data includes [bank account and payment card details].
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Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].
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Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website].
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Profile Data includes [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].
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Usage Data includes [information about how you use our website, products and services].
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Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
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How is your personal data collected?
We use different methods to collect data from and about you including through:
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Direct interactions. You may give us your [Identity, Contact and Financial Data] by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
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apply for our products or services;
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create an account on our website;
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subscribe to our service or publications;
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request marketing to be sent to you;
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enter a competition, promotion or survey; or
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give us feedback or contact us.
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Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies[, server logs] and other similar technologies. [We may also receive Technical Data about you if you visit other websites employing our cookies.] Please see our cookie policy for further details.
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Third parties or publicly available sources. We will receive personal data about you from various third parties [and public sources] as set out below [DELETE OR ADD TO THIS LIST AS APPROPRIATE]:
Technical Data from the following parties:
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analytics providers [such as Google based outside the UK];
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search information providers [such as [NAME] based [inside OR outside] the UK].
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Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as [NAME] based [inside OR outside] the UK].
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Identity and Contact Data from data brokers or aggregators [such as [NAME] based [inside OR outside] the UK].
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Identity and Contact Data from publicly available sources [such as Companies House and the Electoral Register based inside the UK].
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[ANY OTHER WAYS YOU COLLECT PERSONAL DATA].
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How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
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Where we need to perform the contract we are about to enter into or have entered into with you.
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Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
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Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.